As you know this show is live, but this episode was completely off the cuff right after a chat with some folks from Pepperdine University about benchmarking in change management.
Topics include:
- how useful are benchmarks?
- what alternatives exist?
- how can we flip from using benchmarks after the fact, to using them for input into changing the change?
- how can we measure our measurements?
Jason Little is an internationally acclaimed speaker and author of Lean Change Management, Change Agility and Agile Transformation: 4 Steps to Organizational Transformation. That Change Show is a live show where the topics are inspired by Lean Change workshops and lean coffee sessions from around the world. Video versions on Youtube